Your complete satisfaction is our ultimate goal. You may return the item(s) purchased for a full credit or refund less shipping and handling fees:

• Item should be in new condition with original packaging.
• The Item should be returned to us within 10 days of receipt.

We will provide free return shipping if your return is the result of our error.

If your return is not the result of our error, a return postage fee will apply. Once your return has been received, a credit or refund will be issued and an e-mail confirmation will be sent.

If you have any questions regarding your return, please send e-mail to Customer Care at help@ginsengcountry.com . In your e-mail, please include your order number and the reason you want to return.

A Customer Care specialist will reply to your message and, if necessary, send you shipping instructions for returning the item(s).

We are sorry, but we do not accept returns of opened items or items returned more than 10 days after delivery.

Please ship all approved returns to:

Brighten Corporation
133-54 41st Avenue, 3rd Floor
Flushing, NY 11355